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  • PPS Price Protection Policy

PPS Price Protection Policy

If a term is not defined below, please see the Retailer Agreement where the same meaning will be explained. 

What happens if you are notified of a decrease in the sale price?

If the Retailer is notified of a decrease in the Sale Price of a Product (Notice), a Retailer may make a price protection claim (Price Protection Claim) in relation to any unsold Product that:

  1. Is the subject of the Notice;
  2. Is in a saleable condition and has been purchased by the Retailer prior to the date on which the Retailer is given the Notice (Notice Date); and
  3. Is held by the Retailer on the Notice Date

The Price Protection Claim must be made within 14 days of the Notice Date and in the form required by the Optus Parties from time to time. 

If the Retailer makes a valid Price Protection Claim under the process set out above, PPS will apply a credit to the Retailer's account for an amount equal to the difference between the Remittance actually paid by the Retailer for the Products that are the subject of the Price Protection Claim and the Remittance based on the reduced Sale Price.

What happens if you are notified of an increase in the sale price?

If the Retailer is notified of an increase in the Sale Price, the Retailer may be liable to pay an additional amount equal to the increase in Sale Price for any unsold stock of that Product held by the Retailer at the time of the notice, in which case, the Retailer may retain its Commission Rate on the amount of the increase. 

For further information or for a copy of the Price Protection Claim form, please call us on 1300 307 979.